At Azores Airlines, teams are preparing to start a new phase in the onboard service. Products from the Azores will be the stars of the new menus.
The purpose of this project was clear but not easy to achieve: to reassess all the menus served on board before Covid-19 to propose a new menu of light, balanced, tasty meals containing products from the Azores, inspired by the tradition of the Islands.
The work is demanding for those who define what will be served on board, but also for allsuppliers seeking to meet airlines' assumptions. It's an investment in quality of service to the passenger and an opportunity to offer other good things that go beyond the food served on the tray.
It is a gesture of kindness and courtesy to customers. It is a relaxing moment that is offered and that can provide some extra comfort to passengers. And finally, in the case of Azores Airlines, it is another opportunity to know a little more about the wonderful Azores destination, its traditions, and its flavors. Before being able to board, the meals were tested in amount and combination, subject to tastings, to reach a compromise that will, from now on, be offered to passengers traveling on Azores Airlines long-haul connections.
The remaining menus will be introduced gradually, finally reaching shorter flights, including domestic connections. The menus were designed considering the class of service for which they are intended, flight time, the season of the year, limitations that may exist in the different providers, and, finally, the time slot in which the flight is carried out.
Therefore, when traveling onboard Azores Airlines, do not expect to find the same suggestions throughout the year. They will be adapted to the circumstances and, above all, will consider feedback from passengers and crew who, during the flight, understand what is appropriate and what could still be improved.